Even though we offer the most extensive warranty
in the industry, it is important to consider a total maintenance program.
The "total Solutions" Customer Assurance Premise Support Program begins
where the Five Year ESI Warranty ends, giving the customer total control
over system cost and functionality.
When combined with the Five Year Equipment Warranty, the "Total Solutions
Customer Assurance Premise Support Program includes:
Software networking and design; software adjustments and reprogramming
when requested.
Resolution of wiring and cabling problems.
No charge for travel to and from your premise.
Resolution of telephone company problems and interface with long
distance carriers.
20% ongoing discounts on all billable service and MAC.
Additional customer training programs and User Guides.
Replacement of defective base cords, jacks, and handset cords.
Quarterly back-up and inspection of telecommunications system.
Annual inspection of telecommunications system.
Auditing of local and long distance expenses; cost saving recommendations.
Free ongoing consultation and recommendation on future purchases.
Complete responsibility for all of your telecommunications needs
provides a "one stop single point of contact vendor relationship."
